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IT / Systems Manager

Location
Kuala Lumpur
Role
Mid Senior Level
Skills
Information Technology, Technical Support, Computer Science, Troubleshooting (Problem Solving), Configuration Management

About the role

This job is for an IT Manager at the SOUL Society Group. You'll be responsible in troubleshooting systems and network problem(s), install/configure OS and software. Maintaining and managing computer systems, software, databases, and servers.

Jobs & Responsibilities

  • Install and configure computer hardware operating systems and applications.
  • Monitor and maintain computer systems and networks.
  • Talk staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
  • Troubleshoot systems and network problems, diagnosing and solving hardware or software faults.
  • Replace parts as required.
  • Provide support, including procedural documentation and relevant reports.
  • Support the roll-out of new applications.
  • Set up new users’ accounts and profiles and deal with password issues.
  • Work continuously on a task until completion (or referral to third parties, if appropriate).
  • The ability to think logically.
  • A good memory of how software and operating systems work.
  • Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
  • The ability to work well in a team.
  • Problem solving skills.A strong customer focus.
  • The ability to prioritise your workload.
  • Attention to detail.

Employee Benefits

  • Work with one of Malaysia's well-established Food & Beverage group
  • Opportunities for growth and personal development as we expand our business
  • Discounts on food & beverage
  • Medical Coverage/ Staff meal provided
  • Network with Well-known Brands
  • Employee Dividend Scheme
Location
Kuala Lumpur
Role
Mid Senior Level
Skills
Information Technology, Technical Support, Computer Science, Troubleshooting (Problem Solving), Configuration Management

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IT / Systems Manager

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