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Franchise Manager

Location
Kuala Lumpur
Role
Mid Senior Level
Skills
Marketing Strategies, Administrative Functions, Franchising, Business Development

About the role

To be responsible from the perspective of the Head Office, for the overall growth and development of franchisees under SOUL Society’s respective brands.

Jobs & Responsibilities

  • To be responsible from the Head Office’s perspective, for the overall growth and development of franchisees under SOUL Society’s brands.
  • Familiar with managing multiple F&B outlets and brands.
  • Good understanding of the key commercial drivers of franchise outlets.
  • Strong marketing experience in the F&B industry.
  • Possess a professional and pleasant personality with good leadership and negotiation skills.
  • A team player who can effectively influence, develop and motivate others.
  • To be the key liaison person between the Head Office & Franchisees.
  • Maintain a good overall business relationship with Franchisees.
  • To monitor the performance of franchised outlets.
  • Provide direction and consultation to the Franchisees on all aspects of operations.
  • Ensure Franchisees are efficient in operating the SOUL Society outlet and that they adhere to SOPs set forth.
  • Providing support to Franchisees and respective Heads of Department (Head Office) in regards to the non-marketing aspects of franchisee operations such as floor, bar, kitchen, purchasing, finance, HR and admin.
  • Market research of the local territories concerning the market potential of each franchised SOUL Society outlet.
  • Ensure all initiatives and activities that are proposed by Franchisees are in line with the brand identity.
  • Work closely with senior management (Head Office) and franchisees to develop annual plans and strategies for franchised outlets.
  • Work closely with Marketing to develop Franchisee sales/marketing strategies that will ensure achievement of projected sales and target.
  • Provide oversight and support to Franchisees in the implementation of marketing plans to ensure a successful outcome.
  • To conduct surveys and analysis, to monitor the performance of franchised outlets.

Employee Benefits

  • Work with one of Malaysia's well-established Food & Beverage group
  • Opportunities for growth and personal development as we expand our business
  • Discounts on food & beverage
  • Medical Coverage/ Staff meal provided
  • Network with Well-known Brands
  • Employee Dividend Scheme
Location
Kuala Lumpur
Role
Mid Senior Level
Skills
Marketing Strategies, Administrative Functions, Franchising, Business Development

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Franchise Manager

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